Logistics Manager.
m/f/d | German & English (Arabic is a bonus)
Our mission is to create campaigns that move people, literally and emotionally. We need a Logistics Manager who can bring donor communication, digital campaigns, and community building to life working very closely with the CFA.
Munich | FullTime | Hybrid
What you'll do
Logistical Operations
-
Guide and direct hourly associates to meet or exceed operational goals. Monitor performance and provide coaching, mentoring, and employees development
-
Manage, direct, and recruit independent contractors
-
Focus on Independent Contractor Partnerships (Profitability Compliance)
-
Leverage Key Performance Indicators (KPIs) to make ongoing improvements and enhancements
-
Take ownership of hub inbound and outbound operations including: Staging, deluxing, repairing, returns and claims. Ensure audits take place for all orders for following days deliveries
-
Accountable for maintaining on-time shipments, people utilization and damage. Provide periodic reports and ensure accurate communication to all employees
-
Communicate policies to associates and act as the primary information source for the team. Maintain compliance, operational consistency and take corrective action when needed
-
Ensure world class service for internal/external customers
-
Maintain health and safety standards as well as promote a positive health and safety culture within the organization
-
Weekly ride behinds in field with teams to ensure client satisfaction and training
-
Actively route monitor teams from the road
-
Direct and oversee job assignments. Plan daily, weekly, monthly, and peak season labor schedules
-
Achieve financial plans and budget objectives
-
Actively promote and live our mission, vision, company values and leadership principles
Team & Workflow Management
-
Assist in leading and mentoring the logistics team ( interns ).
-
Manage deadlines, and oversee logistical calendars.
-
Provide direction for obstetrical, and storytelling.
-
Review and approve all content before publishing.
-
Run regular logistics team meetings to align goals and clear bottlenecks.
Performance & Innovation
-
Monitor operations with analytics tools.
-
Innovate new ways to showcase impact stories (videos, reels, testimonials).
-
Support capacity-building by training staff on storytelling and content creation.
-
Report KPIs monthly to the CCO.
What you bring
-
Proficient in German and English, written and spoken (Arabic and or Spanish is a bonus).
-
5+ years in marketing, branding, or communications (NGO/CSR/agency a plus).
-
Strategic thinker with strong leadership and people management skills.
-
Proven experience across campaigns, social media, PR, and stakeholder engagement.
-
Excellent writing, editing, and creative storytelling skills.
Your Toolkit
-
Google Analytics 4, Tag Manager, SEO tools
-
Email marketing
-
Experience with CMS (WordPress or similar).
-
Hootsuite, Buffer, or Later (social scheduling).
-
Workflow management tools for example - Slack/ClickUp/Asana
Bonus if you...
-
Have hands-on experience with fundraising campaigns.
-
Can balance creative direction with analytical reporting.
-
Love building and mentoring high-performing teams.